harasing clients
<p>i had a dispute with Vodacom about my account and all my accounts were closed due the pathetic service and signal problems with them</p> <p> </p> <p>now i keep getting calls from VVM that i owe Vodacom money</p> <p> </p> <p>please can someone from vodacom phone me so we can sort this out</p>
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Replies (2)
Vodacom's replyOfficial
12 Jan 2017, 11:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jan 2017, 11:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Jan 2017, 16:11Dear Customer
We apologise for the inconvenience caused in this regard.
Please note that we have escalated your query to the Legal Collections Department. Your reference number is EC-0BDW-3OPOS0 and you will be contacted with feedback within three working days.
Regards
Roderique Lategan
Best regards,
Vodacom's reply12 Jan 2017, 16:11
Official
Dear Customer
We apologise for the inconvenience caused in this regard.
Please note that we have escalated your query to the Legal Collections Department. Your reference number is EC-0BDW-3OPOS0 and you will be contacted with feedback within three working days.
Regards
Roderique Lategan
Best regards,