PE
Portia E
1 reviews | Active since Sept 2020
18 Dec 2020, 12:39
Happy with Vodacom at last
After having no joy with upgrading my vodacom plan, I called in to cancel my subscription. Annelee, the consultant that helped me with an upgrade. She was friendly and efficient and invested in retaining me as a customer. I have complained on hello peter before but I give credit where credit is due. This one call re-stored my faith in them. A great start to my day
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Dec 2020, 13:45Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply18 Dec 2020, 13:45
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team