Happy to see loyal customers are being treated with the same importance as new contracts

Good day I know we customer are very quick to complain and forget to give complements to companies when there have made improvements. I have been more then 8 years a vodacom customer and have always been unhappy in the fact that they just wanted to give the best deals to new contracts (new customers) and felt disappointed that they didn't put the same effort in to satisfy loyal customers. I was pleased to hear that they wanted to give me special deals when I called to cancel my contract and it made me think twice to cancel my contract so I wanted to applause you that you realized that loyal customers is just important or even more then new customers. I just want to make a suggestion I know the team at cancelation department are push to change clients mind to do upgrades then to cancel a contract but if a customer ask them more then twice to cancel there contract let them assist the customer in what he /she wanteds before they have to get rude to do the cancelation. I have cancel 2 of my contracts and I'm really happy to se Vodacom is improving.