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Stefan S

1 reviews | Active since Mar 2009

16 Mar 2015, 08:55

Happy I left MTN!!!!

After 12 years of being an MTN subscriber, I finally had enough of their no care approach to customer service. I decided to switch to Vodacom. Kenny at Vodacom Woodlands spent almost an hour with me to migrate my number and get a new contract. He explained the packages to me in good detail. Two days after I switched over, I got a personal call from Kenny to see if I am still happy. I also got an sms from vodacom to rate the service. That is what I call service! Thanks!

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Replies (1)
Vodacom
Vodacom's reply16 Mar 2015, 11:50
Official
Hello stefanvs,

Thank you for this posting. We will ensure that this gesture of gratitude reaches its intended recipient.

Kind regards
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