DR
David R

1 reviews | Active since May 2018

31 May 2018, 18:07

Happy ending- almost.

Recently drew a very satisfactory response to my complaints from Ragmar Stevens at vodacom. For this am grateful. Red advantage contract unblocked; data contract unblocked but my main contract is still blocked!!! Unfortunately there seems no other way of getting your attention, Ragmar, than through hullopeter. Your help was prompt and gracious but please get me reconnected?

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2018, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Jun 2018, 08:38
Official

Good Morning

Thank you for taking my call. As per discussion, all your lines were successfully unlocked during our previous interaction. During our call this morning, we tested your line and confirmed that everything is indeed working.

To view your airtime balance, you may dial *135# on your phone, or view Balances on My Vodacom App.

Kind regards,

Ragmah Stevens