Happy customer with big smile

This is kinda a negative to a positive. I was due to an upgrade but only decided to upgrade in December. I was kinda ok with the upgrade package but when my deduction went off in January and I noticed that the data received was not what was agreed upon I immediately called Vodacom. I informed the agent of what was said and agreed upon and she tried to assist me with a better package yet I was not happy because how can I now pay more for data and previously agreed upon were less repayment. In that half and hour to hour call that agent listened to a concerned customer, and they were aware that I was a Vodacom customer for over 20yrs. Despite my argument ,not with her but with the previous agent, this agent made sure I was happy with the new package, data I wanted, minutes I wanted, as well as airtime which I never received for years and I'm paying less to what I would have paid. She really adhered to TCF and put a Colgate smile on my dial..happy happy happy 😁😀