EM
Elizabeth M

1 reviews | Active since Aug 2017

03 Nov 2017, 12:53

Handover account

This is now the 3rd time I post on Hellopeter, everytime after a post Vodacom employee phone and say they will get some one to help me, then at last two months a go a Lady Michelle Mynhardt from VVm phone and said she will send all necessary proof to me for a outstanding account which was paid up to date in December 2016 and then March 2017 I get a call to say I am owing R17000 plus.

Never received anything

Unexceptable!!

I am going to put a dispute at the NCR !

I HAD ENOUGH NOW OF VODACOM AND VVM PUTTING ME ON ITC FOR HAND OVER ACCOUNT BUT THEY CANT PROOF ME WHERE THIS COME FROM. EVERY TIME I MADE CHANGES TO ANY OF MY CONTRACTS WHICH I HAD FOR YEARS WAS IN THE VODACOM SHOP AT WOODLANDS BOULEVARD PRETORIA.

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2017, 15:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team