1 reviews | Active since Nov 2010
Handing out customer details to Elite Broadband
<p>I find it absolutely unacceptable that Vodacom is handling out my personal details to Elite Broadband so that I can get spammed.</p> <p> </p> <p>They called me, provided my full names and said I am a longstanding customer of Vodacom and that they want to award me. They are selling a tablet for R99 a month. This is absolutely unacceptable. Shame to you Vodacom. </p> <p> </p> <p>But this is not all. They denied that they are selling something to me and said to me since I am not happy with what they are saying they well not remove my name from the database to avoid future spam. This is completely against the POPI act and I find it disgusting that Vodacom is interaction with these people and handing over our details.</p> <p> </p> <p>I want this to be followed up and confirmed that action was taken agains Elite Broadband. Also - who inside Vodacom is responsible for providing the customer details to 3rd parties without our consent?</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Japie Heydenrych,
We apologise for not responding to your posting timeously and thank you for your patience.
We've responded to you via email with feedback.
Regards,
UW
Dear Japie Heydenrych,
We apologise for not responding to your posting timeously and thank you for your patience.
We've responded to you via email with feedback.
Regards,
UW
