1 reviews | Active since May 2016

22 May 2016, 10:32

Handed over to MBD for a settled account

<p>Been handed over for an account which was settled in full, paid up and received a paid up letter from Vodacom, yet still handed over?</p> <p>Explain that to me?</p> <p> </p> <p>Experian dispute logged, reference number ELM***</p> <p>Dispute closed on 5 October 2015, </p> <p>Received paid up letter from Vodacom confirming that account has been settled in full on 24 August 2015, </p> <p>Customer relations consultant was Debra Doman, </p> <p>So explain this to me and fix it fast...</p>

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Replies (3)
Vodacom
Vodacom's reply23 May 2016, 04:39
Official

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team

's update24 May 2016, 09:27
Reviewer Update
So when will this vodacom consultant contact me? MBD contaced me again now, what is happening???
's update31 May 2016, 06:16
Reviewer Update
Week later and still waiting for vodacom to contact me? Pathetic!