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shirley S
1 reviews | Active since Feb 2010
12 May 2020, 14:38
Handed over to legal
I urgently need to speak to someone at the legal department. I was handed over for a contract I canceled September 2019 and this I only discovered today. I called so many numbers today and no luck. I’ve also send an email to the ombudsman.
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Replies (2)
Vodacom's replyOfficial
12 May 2020, 16:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 May 2020, 16:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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shirley S's updateReviewer Update
21 Jun 2020, 21:35Still not resolved
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shirley S's update21 Jun 2020, 21:35
Reviewer Update
Still not resolved