HANDED OVER TO ATTORNEY AFTER CONTRACT EXPIRED

I APP**** FOR A 24 MONTH VODACOM CELL PHONE CONTRACT VIA AUTOPAGE. CONTRACT WAS APPROVED AND I PAID THE MONTHLY INSTALMENT OF R268.99 FOR 24 MONTHS. THE REASON FOR THIS WAS TO OBTAIN THE HANDSET, THE SIMCARD WAS NEVER USED WITH 100 FREE MINUTE.

THIS MORNING I CHECKED MY ITC RECORD AND NOTICED THAT I WAS HANDED OVER TO AN ATTORNEY FOR THIS ACCOUNT. I CONTACTED THE ATTORNEY WHO INFORMED ME THAT I WAS HANDED OVER TO THEM FOR 2 PAYMENTS BILLED AFTER THE CONTRACT HAS EXPIRED.

I FAIL TO UNDERSTAND HOW I CAN BE HANDED OVER TO AN ATTORNEY FOR AN AMOUNT BILLED (PLUS INTEREST AND LEGAL FEES) AFTER A CONTRACT HAS EXPIRED. I APP**** FOR A 24 MONTH CONTRACT AND UPON REQUESTING A COPY OF THE VOICE RECORDING OF THE INITIAL CONVERSATION I WAS TOLD BY VODACOM TO OBTAIN A LETTER FROM COURT (WHICH WILL BE ADDITIONAL COST ONCE AGAIN)

THE SIM CARD WAS NEVER USED AND THE HANDSET WAS WATER DAMAGED THEREFORE VODACOM CHARGED ME 2 MONTHS WITHOUT SUPPLING ANY SERVICE. I DID NOT INDICATE THAT I WOULD LIKE TO EXTEND OR UPGRADE THIS CONTRACT.

AS A RESULT OF THIS I AM NOW LISTED AT THE CREDIT BUREAU AS A BAD PAYING WITH PENDING LEGAL ACTION.