1 reviews | Active since Mar 2020
Handed over for a contract that ended last year!!!
Disappointed does not even begin to describe how I feel.
A few months ago, I went into the Vodacom shop because a contract that I had with them was meant to have a last debit in December 2020 however it was February 2021 and I was still being debited for G@d knows what. I call the number that Vodacom gave me at the Sandton City store because apparently the shop can't cancel my contract there4 with me in person - I need to make a call. I call and the representative tells me the contract has been cancelled now 2 or 3 months late I get called by vvm debt collectors because apparently Vodacom has handed me over. FOR WHAT because I contract concluded in December and yet they still debited me for 2 months after and I let them have my money. I am furious to say the least.
Please can someone call me urgently, I was under the impression that this issue was resolved. I am applying for a home loan and have been declined solely based on this issue.
This is absolutely ridiculous given that I spoke to someone months ago to resolve this issue and they called and had told me that a credit note would be issued given that this contract ended in December 2019.
I am furious to say the least.
Please can someone call me urgently, I was under the impression that this issue was resolved. I am applying for a home loan and have been declined solely based on this issue.
This is absolutely ridiculous given that I spoke to someone months ago to resolve this issue and they called and had told me that a credit note would be issued given that this contract ended in December 2019.
I am furious to say the least.