JK
Johan K
1 reviews | Active since Mar 2009
29 Jan 2018, 14:14
HANDED OVER
Cancelled my contract handle me over... been trying to sort this out for months... nothing nobody ad Vodacom seems to be interested to speak to me....
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Jan 2018, 14:45Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jan 2018, 14:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Feb 2018, 15:25Dear Johan,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
The account is handed over to a Debt Collecting Agency by the name of Symington & De Kok.
An escalation has been sent to them to contact you , they can also be contacted via *** alternatively ***.
You may also contact Vodacom's Legal Department on ***.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2018, 15:25
Official
Dear Johan,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused. We thank you for bringing the matter to our attention.
The account is handed over to a Debt Collecting Agency by the name of Symington & De Kok.
An escalation has been sent to them to contact you , they can also be contacted via *** alternatively ***.
You may also contact Vodacom's Legal Department on ***.
Regards,
Vodacom Consumer Website Team
Best regards,
JK
Johan K's updateReviewer Update
28 May 2018, 14:02So what the hell happened here? I have yet another company that has send me legal notices and threats. Vodacom still has not met my demands and I am still going to refuse to pay Vodacom until I get proof of what I have to pay Vodacom and need to speak to someone that will deal with me directly as a human! I am waiting 2 years later and I still have not yet receive a call or a mail I have made hundreds of callas and sent mails to Vodacom to get my account information with no luck yet I am getting treats to pay money to Vodacom... with no proof!
JK
Johan K's update28 May 2018, 14:02
Reviewer Update
So what the hell happened here? I have yet another company that has send me legal notices and threats. Vodacom still has not met my demands and I am still going to refuse to pay Vodacom until I get proof of what I have to pay Vodacom and need to speak to someone that will deal with me directly as a human! I am waiting 2 years later and I still have not yet receive a call or a mail I have made hundreds of callas and sent mails to Vodacom to get my account information with no luck yet I am getting treats to pay money to Vodacom... with no proof!