Handed me to debt collectors after confirming that I owe nothing!

<p>I ended a contract in Feb, and had confirmation that it was over and there will be no further debits. Vodacom then debited my account the following month, which I reversed and had Vodacom confirm that I owe nothing and this was an error.</p> <p>They then debited me the following month again! I then requested that Vodacom reimburse for the inconvenience as well as the costs associated with reversing my debit orders. They ignored me.</p> <p>Now I get calls from VVM stating that they are debt collectors on behalf of Vodacom and I need a formal letter from Vodacom because my email trail will not be enough to close my matter.</p> <p> </p>