EM
Elizabeth M

1 reviews | Active since Aug 2017

28 Aug 2017, 18:00

Hand over account

Paid in December 2016 R4000 plus on my data contract that wasnt even used regularly not 5 months later I owe R17000 and my account was given to Vvm and after many letter I dont get any response asking for proof of outstanding amount and proof of up and down grades and cancelling og contracts!!!

0
Replies (1)
Vodacom
Vodacom's reply29 Aug 2017, 06:40
Official

Dear Customer,


Thank you for making us aware of your complaint.


Kindly be advised that a consultant will make contact with you in due course to assist with your query.


***Please note*** Beware of phishing ****s.


Vodacom will not contact you via Whatsapp to request your personal details


Regards,
Vodacom Consumer Website Team

Best regards,