JF
Jaleel F

1 reviews | Active since Jun 2017

10 Jul 2017, 15:04

Hammond Pole / Vodacom

<p>ARRRRRRRRRGGGGGGGG!!!!!!</p> <p> </p> <p>How many times must i deal with you people? Firstly why is your Hammond Pole Attorneys) number in my email 011 ********** but on your website 011 ********** . And why would you (Vodacom) have a company that deals with accounts that does not respond to any complaints? That's a bit odd. Everytime I have ask for help, someone contacts me via mail, telling me I have to contact another person. I am sitting with 6 different people. I want the floor manager of either Vodacom or Hammond to contact me. This is the last time I am going to ask for your help. If not, I will start with the smallest newspaper here in South africa, to the biggest overseas. Even if I have to pay a marketing manager to market you guys all over the world for the trash that you are. Is this how you treat people? If I was the manager at Vodacom and someone complaints about the comapny I associate myself, than as a brand I would distance myself far from that company. But money talks, doesnt it vodacom director? Yea, we know about your little hand gestures. Having a 6 on your product, why dont you tell the people on ground level what the 6 really stands for on the vodacom product. i am sure your line managers will resign after they find out the truth.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jul 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team