Hallo......someone there??

<p>On 19 January 2017 I received a call from Vodacom to migrate to a new package at ONLY R35 per month extra! What a great deal, I thought! But that was the last time Vodacom did anything great according to me!</p> <p>At the end of February I was migrated to a Red Advantage package at a cost of over R3000!!!!!!</p> <p>Today is the 9th of June 2017...............</p> <p>I have been trying to get Vodacom to migrate me to the correct package since the 16th of March 2017. Since the 23rd of May my cellular service has been suspended.</p> <p>What upsets me most is that Vodacom listened to the recording of the original telephone conversation and informed me at the beginning of April that they did migrate me to the wrong package and that my account was supposed to be fixed on 1 May 2017...................No need to say that nothing has happened since.</p> <p>I have been in contact with the CEO's Office since 22 May 2017. </p> <p>18 DAYS LATER AND STILL NO CREDITED ACCOUNT OR CELLULER SERVICE!!!!!!!</p> <p>Needless to say that my patience has run out now!!!!</p> <p>Do I have another choice than to take further action?????</p> <p> </p>