AC
Amelia C

1 reviews | Active since Mar 2024

18 Mar 2024, 14:12

Hallo Peter review follow up

I left a complaint on Hello Peter about 2 weeks ago about a problem that I have with my esim. The guy phoned me and gave instructions on what to to from there on. I went to Mtn and Vodacom and still, this problem is not solved. I can't contact the guy that phoned me - so now I am on here AGAIN.

By this time, I am over all this nonsense with Vodacom. I am STILL unable to call my clients and they are STILL unable to get in touch with me - you are causing frustrating clients and lost business! This has been a back-and-forth for about 3 weeks about a problem which is has been caused by someone at Vodacom.....

I'll be waiting for that guy to phone me again and to solve this problem himself.

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2024, 08:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team