AC
Amelia C
1 reviews | Active since Mar 2024
18 Mar 2024, 14:12
Hallo Peter review follow up
I left a complaint on Hello Peter about 2 weeks ago about a problem that I have with my esim. The guy phoned me and gave instructions on what to to from there on. I went to Mtn and Vodacom and still, this problem is not solved. I can't contact the guy that phoned me - so now I am on here AGAIN.
By this time, I am over all this nonsense with Vodacom. I am STILL unable to call my clients and they are STILL unable to get in touch with me - you are causing frustrating clients and lost business! This has been a back-and-forth for about 3 weeks about a problem which is has been caused by someone at Vodacom.....
I'll be waiting for that guy to phone me again and to solve this problem himself.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
19 Mar 2024, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2024, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
