CE
Catharina E

1 reviews | Active since Sept 2015

01 Oct 2018, 22:37

Hallo peter pulled off my issue and got Vodacom to response!!

Thank you hallopeter for reporting my issue with Vodacom to the right department. I had a phone call feom them asking my back detail and the credit was paid back into my bank account within ome week.

0
Replies (2)
Vodacom
Vodacom's reply02 Oct 2018, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Oct 2018, 08:08
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.

Regards

Consumer Website Team