DM
David M

1 reviews | Active since Mar 2011

21 Sept 2018, 10:09

Half the data because of Vodacom problem

I tried to buy data through My Vodacom app. I couldn't because of some technical error. I had to buy it using USSD. The difference is that I got 100MB instead of 100MB*2 for R29. Way to go Vodacom... NOT.

0
Replies (3)
Vodacom
Vodacom's reply21 Sept 2018, 12:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Sept 2018, 13:40
Official

Dear Customer

Thank you for raising your concerns with our office.

After recent discussions, we now consider the matter closed.

Regards
Vodacom Consumer Website Team

DM
David M's update21 Sept 2018, 14:10
Reviewer Update
Fair enough. The 1 star stands