Half star useless Customer care and service.

Received a summons. No invoice or details just an account number. Tried calling and the fun began. Accounts cant tell me what the cell number is, nor can they issue me with an invoice. I must call MBD. MBD cannot give any details as all they have is amount to be paid. I must call Vodacom. Emailed Vodacom legal department. got email back saying Dear Valid Customer, this service has been moved to TOBI support channels. TOBI is an absolute joke and no help. Called Accounts department, subscriptions department. All same result. I must email legal department and call MBD. Vodacom employees do not even know that the legal department telephone and email no longer work. Vodashop Harrismith can't even get information for me. So Now what. I also know I am going to get a lip service response saying that Vodacom is very sorry for the inconvience and someone will call me bla bla bla. But I also know that phone call will never ever be received.