Had to pay for repair, phone just over 2 weeks old.

Contract was signed 08/07/2018. On 26/07/2018 screen just goes black. Phone working 100% but screen is not working.Take in the following day to Vodacom Shop Vredendal. They send phone away. Feedback is they do not know what is wrong with phone, must pay R1418 to repair.

When phone returns we ask for jobcard. Jobard says LCD cracked. They do not know how this happened. There are NO marks or anything on phone, phone brand new. The part just under screen was not working properly. I do not feel we should pay for a phone that was just over 2 weeks old. This could have been caused by damage in transit. Like I said, NO marks or anything on phone. WAS NOT DROPPED. We cannot be expected to pay for assumptions made, this is wrong.