hD
hugh D
1 reviews | Active since Jul 2017
10 Jul 2020, 16:47
Had it with Vodacom
Tried to cancel contract - lady tried her best to get me to keep the # / convert to pre-paid. told her i want it cancelled and off the vodacom network. Received message that it has been converted to prepaid. called in 2x, waited 8 min, get consultant who you cant hear. Im looking fwd to moving all my contracts to a different provider.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jul 2020, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2020, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
