WH
Werner H

1 reviews | Active since Mar 2009

06 Jun 2019, 17:00

Had enough of your unwanted spam calls

I receive many unwanted and unsolicited spam phone calls from Vodacom's outbound call centres or third-party institutions performing this function on your behalf trying to sell products on a daily basis. Today I received no less than six calls(!). This is outright harassment. You do not have my permission to contact me in any unsolicited way whatsoever. Please remove my contact details from all your records and those of your service providers within the next seven calendar days and advise me when this was comprehensively completed. Thank you kindly

0
Replies (2)
Vodacom
Vodacom's reply06 Jun 2019, 19:20
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply07 Jun 2019, 11:01
Official
Dear Werner, 
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 
 
A request to remove your number from our Sales database has been actioned. 
  
Regards 
Consumer Website Team(SA)