RK
ROD K

1 reviews | Active since May 2018

15 Jun 2018, 12:19

HAD ENOUGH OF VODACOM AND HAMMOND AND POLE ATTORNEYS.

Was handed over to Hammond Pole Attorneys by Vodacom after many harassing calls from them. Vodacom cleared my debt on the 17th May, thanks to you Peter, but still continued receiving calls from H&P debt collection department after sending them the letter from Vodacom. Phoned and complained and was told that my details would be removed from the collection register. Still receiving calls. Phoned H&P and was told that my details were still on the register and that Vodacom had not notified them that my debt had been cleared. Thanks for not telling them Rudi-Jo Le Roux from Vodacom. It also seems that H&P are not able to phone Vodacom to confirm if indeed my debt has been cleared.

0
Replies (2)
Vodacom
Vodacom's reply15 Jun 2018, 12:49
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Jun 2018, 12:50
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team