1 reviews | Active since Feb 2017
HAD ENOUGH......
I HAVE NOW BEEN CHARGED AGAIN FOR THE SAME NUMBER THEY SUPPOSEDLY CREDITED ME FOR BUT HAVE STILL NOT RECEIVED IN MY BANK ACCOUNT AND NOW GET TOLD I MUST AGAIN WAIT 7 DAYS!!!! I THEN ASK TO CANCEL MY CONTRACT AND HAVE BEEN TOLD BY 2 USELESS PEOPLE AT VODACOM THAT EVEN THOUGH MY CONTRACT ENDS ON THE 15 MAY I ABLE TO DO IT FROM NOW AS LONG AS I GIVE 30 DAYS NOTICE!!!! UNLESS I PAY A PENALTY FEE! I MUST ****ING PAY A PENALTY FEE WHEN YOU OWE ME MONEY THAT YOU KEEP GIVING ME STORIES NOT TO PAY!!!!! I WANT THIS CONTRACT CANCELED!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
