BO
Bronwyn O

1 reviews | Active since Feb 2017

16 Apr 2018, 13:46

HAD ENOUGH......

I HAVE NOW BEEN CHARGED AGAIN FOR THE SAME NUMBER THEY SUPPOSEDLY CREDITED ME FOR BUT HAVE STILL NOT RECEIVED IN MY BANK ACCOUNT AND NOW GET TOLD I MUST AGAIN WAIT 7 DAYS!!!! I THEN ASK TO CANCEL MY CONTRACT AND HAVE BEEN TOLD BY 2 USELESS PEOPLE AT VODACOM THAT EVEN THOUGH MY CONTRACT ENDS ON THE 15 MAY I ABLE TO DO IT FROM NOW AS LONG AS I GIVE 30 DAYS NOTICE!!!! UNLESS I PAY A PENALTY FEE! I MUST ****ING PAY A PENALTY FEE WHEN YOU OWE ME MONEY THAT YOU KEEP GIVING ME STORIES NOT TO PAY!!!!! I WANT THIS CONTRACT CANCELED!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply16 Apr 2018, 13:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,