Had Enough

Hi,

I upgraded my contract in March, I signed my upgrade contract stating that I will only pay the one month for the old handset, whereas Vodacom has debited me for three months and not only one month. (R 324.56 x 2) I would like this amount to be credited back to me or to take the total amount R 649.12 off of my amount owing this month. I have been dealing with this issue since then and no one has been of any help.

I have had endless issues since opening this contract, and being a consumer I know my rights and Vodacom is not holding up their side, you are in complete breach of my contract, and seeming as Vodacom cannot hold up your deal with my contract. I want this contract cancelled at your cost, you can take your phone back and I will move to another service provider who actually appreciates their loyal clients as Vodacom most certainly does not. This is my consumer right!