Hack away Vodacom doesn't care

<p>More than a year ago someone has done a sim swop on my account (note this is my 1 year anniversary of writing to hellopeter about the same problem) and hacked my accounts with vodacom and letting me pay the bills before i started to investigate this high usage which at the end of the day i never done, vodacom hasn't even paid me back the money i've paid. Currently i'm standing on R67000 for the month and vodacom is sending me msges that they will cut my lines. i have 3 accounts with vodacom (the main account is a RED VIP/the one is a top up contract/the other one i don't even use and only pay a monthly fee). So the ******** got my sims and using it like mad on one day he tried to do sim swops more than 5 times after i went into vodacom and closed the account he cloned. also on that day i spoke to him telephonically telling me that im the *****. so this all went to the forensic department with my affidavit and till now i still have no news on whats happening or what will be done to sort this out...no vodacom only sends me bills. The ******** even has the odasity to phone me at odd hours of the night harrassing me, very much intoxicated ********. i've been a loyal customer with vodacom (more than 15 years) but vodacom hasn't been a loyal service provider. why do i need to try and sort this out? Vodacom needs to sort this out ASAP. </p>