1 reviews | Active since May 2016

12 May 2016, 15:41

Ha ha for Vadacom customer care Menlyn

<p>The consultant is totally *********** and need some seroius training somewhere, not in technical issues or customer telations. </p> <p>They do not have a phone at vodacom to phone you if they have a simple question, whey will send the phone back to the *********** person at the counter after a week, just to be send back to the same person at some workshop. One week later, phone did the round trip and still broken, now another week without a phone, no loan phone nothing, that with the wonderfull insurance of Cellcare "who help you within days by settling claims before any other insurance company" ha ha what a joke.... Very disappointed at Vodacom service and competence. </p>

0
Replies (2)
Vodacom
Vodacom's reply13 May 2016, 12:34
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team
's update23 May 2016, 08:18
Reviewer Update

Two weeks later, no phone, no call, nothing !!!!! This with insurance and all.