1 reviews | Active since Nov 2013
Guess I'm forced to pay - since vodacom can't cancel a contract
<p>My data contract has expired.</p> <p>A lady from Mondo (something of that name), tells me it is time to upgrade. I say yes, I'll listen.</p> <p>I decide to do the upgrade, but day after I change my mind, since I want to scale down a bit (have enough data on my phone).</p> <p>I phone 3 times, I hold each time for 15 min.</p> <p>I eventually on another day get through, after a 10min wait.</p> <p>Vodacom guy puts me through to the company that helped me, I waited 10 min again.</p> <p>Call drops.</p> <p> </p> <p>Guess I'll keep paying, oh and they dont do cancellation IN THEIR OWN STORE!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused.
We have escalated your complaint to the Sales Support Team for further assistance and feedback.
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience caused.
We have escalated your complaint to the Sales Support Team for further assistance and feedback.
Regards
RoderiqueLategan
