AvdV
Andre van de Venter
1 reviews | Active since Nov 2019
07 May 2026, 22:51
Gross misconduct and behaviour
Giving 1 star is already way too generous. Vodacom is a company that really enjoys having people get financially sucked dry. They don't inverstigate their own mistakes and do not hold their staff responsible for mistakes that takes money from families. To this day they still try their hand at getting my money for a CANCELLED CONTRACT of 2 years already. Truly disgraceful and unacceptable behaviour for a sizable company like this...
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Replies (2)
Vodacom's replyOfficial
08 May 2026, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 May 2026, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 May 2026, 11:53 Dear Andre van de Venter Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however we have responded to you via email on 2026-05-12 at 12:07:50. Do respond should you require further assistance. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 May 2026, 11:53
Official
Dear Andre van de Venter Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however we have responded to you via email on 2026-05-12 at 12:07:50. Do respond should you require further assistance. Regards Vodacom Consumer Website Team
Best regards,