Grey hairs and no solutions

1 Month after placing my order and still no internet! Fiber has been rolled out and your sales team are on the streets taking orders from unsuspecting residents, little do they know what they are in for! Since I first placed my order I've experienced everything from being **** to by your sales team, ignored, not being called back when promised to, duplicated my order (and apparently you may now debit me twice for something I never asked for and was promised would not happen), postponed delivery of the router, failed activation of sim card and so forth.

So disgusting the way you make your clients feel so worthless and powerless while you act like Mr Monopoly and get away with such shocking service! No where to even log an official complaint. And still. No solution to my problem.

So exhausting dealing with you. Feels like this whole experience has taken years off my life! The problem is your the only service provider in my area and I have no choice but to use your service.

I've been a loyal customer of Vodacom for over 6 years with various contracts, where is the loyalty from you? Nowhere. We are just numbers and money to you.