SV
Seignet V
1 reviews | Active since Dec 2015
03 Sept 2022, 12:46
Greenstone Vodacom Pethetic service
I I was at the vodacom shop at Greenstone Mall on 27 August 2022 to upgrade my phone and I said to the sales person I want the Galaxy watch 5 as well but he said no the Huawei is better and I trusted him. Now I realised the Galaxy watch 5pro is much more superior and went back to the shop and they are refused to help me even though it was there employee that made the mistake. I am not happy and want the matter resolved.
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Vodacom's replyOfficial
04 Sept 2022, 13:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team