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Charmaine P

1 reviews | Active since Dec 2015

11 Sept 2019, 11:54

Greedy Vodacom

I took out 2 contracts at Vodacom. I have actually now have 3 contracts with Vodacom. They expect me to pay R 10 every to have caller id. Ridiculous.

0
Replies (3)
Vodacom
Vodacom's reply11 Sept 2019, 13:48
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply18 Sept 2019, 11:32
Official
Dear Customer
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
 
Regrettably, Caller line identity (CLIP) is a value added service and applicable fee is charged.  Select the link below to view the Contract T&C's

https://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions
 
Regards,
Consumer Website Team
CP
Charmaine P's update18 Sept 2019, 11:44
Reviewer Update
Like I said Greedy. More cost and cost.