AS
Aidan S

1 reviews | Active since Jul 2011

03 Oct 2015, 14:43

Greedy vodacom

How greedy can one company be? Vodacom have forfeited R176 of my airtime because I didn't use it within 2 months. That is absolutely disgusting!! How can airtime expire? That's like saying the money in my bank will expire if I don't use it within 2 months. I mean how greedy can you be Vodacom? You already have my money, now you are telling me that I can't use the airtime that my money has bought? <br> <br> The least Vodacom could have done is send out a warning sms informing me that I was about to lose R176 of my hard earned money before taking it, that way I could have at least bought data. <br> <br> Vodacom sends out warning sms's when data is about to be depleted , so why not do the same with airtime that's about to be forfeited? <br> <br> I have been with Vodacom for years and have 2 contracts with them but this type of greed just makes me sick, it seems its time to change service providers.

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2015, 09:48
Official
Hello Aidan Scheepers,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,