lM
lerato M
1 reviews | Active since Jun 2015
07 Oct 2020, 21:24
Greedy useless company
I"ve been trying to get hold of them for my airtime that dissappear everytime I recharge my phone.i called their call center numerous times but my calls were dropped. How can I get hold of this greedy company that chaws poor people money. I'm so angry I just want to cancel my contract with them with immediate effect.
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Replies (2)
Vodacom's replyOfficial
08 Oct 2020, 07:41Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Oct 2020, 07:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Oct 2020, 10:04Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2020, 10:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,