JA
José Abreu

1 reviews | Active since May 2017

15 May 2017, 12:11

Greedy company

<p>I'm a RED VIP vodacom customer when I was due to upgrade my phone was told that I could choose any phone and that I wouldn't have to pay any thing towards the device ,but when I got my statement I saw I'm being charged R50 a month towards the device a Samsung S7 .I'm now waiting for my contract to expire and move my number to another service provider. My monthly bill is between R3000 and R4000 but that doesn't seem to be enough for vodacom. </p>

0
Replies (2)
Vodacom
Vodacom's reply15 May 2017, 12:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 May 2017, 09:38
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused. You may also review your posting.

Kind Regards,

LA
Vodacom Consumer Website Team