GJ
Gideon J
1 reviews | Active since Dec 2010
06 Jan 2023, 11:11
Great support
I recently had Vodacom phone and sell a upgrade to my existing phone account. The sales lady was dubious and **** about the service. We only found out about this a month later, when we saw my account has ballooned.
I contacted Vodacom and was helped by Simone. I missed her surname. She was most helpful and a pure delight to deal with. Simone revered the transaction and removed the upgrades.
Many thanks Simone.
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Replies (1)Vodacom's replyOfficial
06 Jan 2023, 11:26Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply06 Jan 2023, 11:26
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
