JS
Janine S
1 reviews | Active since Oct 2020
10 Aug 2022, 09:36
Great staff
This morning after realizing I hadn't paid my vodacom account on time and was going to be cut off. I desperately phoned to make payment arrangements. After a few attempts I got in touch with Tebogo Phaka who was swift, professional and wasted no time in assisting me. I was already stressed out and here she comes along calm and relaxed asked the security questions and I'm set. Vodacom you really need to know you have great staff who keep you going, cause the 'self help' method is dumb. Look after personal like Tebogo Phaka.
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Vodacom's replyOfficial
10 Aug 2022, 10:14 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply10 Aug 2022, 10:14
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
JS
Janine S's updateReviewer Update
10 Aug 2022, 10:19Thank you I will truly appreciate that very much, she was phenomenal and took a one less thing for me to worry about off my list.
JS
Janine S's update10 Aug 2022, 10:19
Reviewer Update
Thank you I will truly appreciate that very much, she was phenomenal and took a one less thing for me to worry about off my list.