1 reviews | Active since Jan 2017

07 Feb 2017, 11:23

Great service rep

<p>I have to say,</p> <p> </p> <p>I am very despondent with Vodacom, even after being given some recourse after this post (https://hellopeter.com/vodacom/reviews/fed-up- ********** 885)</p> <p> </p> <p>However, I am very impressed with the customer service representitive Cindy Sithole who handled my last enquiry just now. She was extremely informative and was able to answer most of my questions, despite being annoyed about my current service. I was able to understand alot about my current contract situation and if it had been one of the reps I have recently dealt with in the past, I would still be angry and uninformed!</p> <p> </p> <p>Please commend Cindy's excellent service for me</p> <p>Kind Regards</p>

0
Replies (5)
's update07 Feb 2017, 11:26
Reviewer Update

Fed up post: http://bit.ly/2jXchDo

Vodacom
Vodacom's reply07 Feb 2017, 13:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply07 Feb 2017, 14:55
Official

Dear Warren,

Thank you.

The feedback will be sent to Cindy's line manager.

Regards,

Cassandra

Best regards,

Vodacom
Vodacom's reply07 Feb 2017, 14:55
Official

Dear Warren,

Thank you.

The feedback will be sent to Cindy's line manager.

Regards,

Cassandra

Best regards,

Vodacom
Vodacom's reply07 Feb 2017, 14:55
Official

Dear Warren,

Thank you.

The feedback will be sent to Cindy's line manager.

Regards,

Cassandra

Best regards,