Great service from Vodacom Fibre

We have our internet connection through Vodacom Fibre. On Friday morning while digging a hole on our property to access the drains the workers accidentally damaged the plastic pipe that the fibre runs through. I immediately phoned Vodacom Fibre and was efficiently assisted by an agent. Within a few minutes I had a reference number, an email contact address and assurance that they would arrange for technicians from Vumatel to come out. All I had to do was take a photo of the damage and email it to Vodacom. Before the end of the day the technicians from Vumatel arrived and repaired the pipe - fortunately the fibre line itself was not damaged. We were very happy with the fast and efficient help we received.