Great Service from Amber

I have been experiencing drop calls on my phone for over 2 months now, I believe. I contacted Vodacom and got connected with Amber. She was so great in trying to find a solution for my problem. She did everything she promised and more. She would call me everyday, most times more than once a day because she was trying to solve my issue. I even started getting used to receiving those calls. She really gave me exceptional service. Yes, the problem is still not sorted but on her side she did everything she could and even credited by subscription as a sign of good faith.

Even though my problem is still not sorted (I still have no idea what's wrong) but I know Vodacom wants to sort it out as much as I do.