1 reviews | Active since Dec 2016

27 Dec 2016, 10:30

Great Service from 4 exceptional ladies!

<p>I had a mishap with my iPhone 6S plus and screen was completely smashed. Went to the Vodacom repair store in Eastgate in the hopes I would witness a miracle and get a new phone the same day as I was due to leave for holiday the next day.</p> <p> </p> <p>I was assisted with all the paperwork for the insurance claim and these 4 superwomen jumped on their phones trying to push the claim through almost immediately. I arrived at 9h30 and had my phone by 12:00. All data was transferred across, screen protectors and shock absorbent case - the works was installed and ready.</p> <p> </p> <p>Hang onto these gals they make this store tick!</p> <p> </p> <p>What a fantastic experience.</p> <p> </p> <p>A bug thumbs up and word of appreciation to Winnie, Pheladi, Soneni and Azeb. Keep doing what you do and making miracles happen for your customers.</p>

0
Replies (1)
Vodacom
Vodacom's reply27 Dec 2016, 11:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team