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ayanda N
1 reviews | Active since Apr 2011
05 Sept 2024, 17:41
Great service
After an absolutely awful experience dealing with Haweui care insurance I had the pleasure of being contacted by Judy Chetty w senior consultant from Vodacom multi channel support Dept. I was told I would be receiving a call within 24 to 48hrs but the very next morning she called eager to assist me. Although she was unable to assist me completely due to the nature of my query I truly appreciate her quick response and helpful and friendly demeanor. She is an asset to the Vodacom team.
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Vodacom's replyOfficial
06 Sept 2024, 10:13Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards,
Consumer Website Team
Vodacom's reply06 Sept 2024, 10:13
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards,
Consumer Website Team