Great service by Prince Mashaba

My experience with Vodacom when I called customer care (082135) started off rocky. I had an issue with my SIM card which was working a night before on a “non smartphone”

I put it back to my smartphone and the SIM card stopped working so I thought. Lawrence thought I should buy a SIM card at my nearest store and do a sim swap after many solutions we opted for.

I tried calling again hoping that a different consultant will give me a better solution. Prince Mashaba came to the rescue. He offered a pleasant solution. A solution that did not inconvenience me. He was very patient. Was able to hear me out. Due to this he instantly knew that, Lawrence might have missed requesting my SIM card number that starts with 89.