Great service by a competent call center consultant
I have recently been having endless hassles with the delivery of my upgrade request. On Tuesday, 24 December 2019 I spoke to Abednigo from the Call Center. I was seriously upset and on the verge of cancelling my contract. He kept assuring me he understood the situation and how I felt. He managed to put me through to the right department. What wowed me was when he called back afterwards to make sure I came right. This is the kind of service I truly appreciate. I hope that he'll get some form of recognition for this.
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Vodacom's replyOfficial
27 Dec 2019, 09:03Dear Debbie,
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply27 Dec 2019, 09:03
Official
Dear Debbie,
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team