KM
Kessy M
1 reviews | Active since Aug 2018
05 Dec 2020, 13:02
Great service
I'd like to rate the service I received from Xolisile Majaja 10/10, for her friendly service and keeping me informed about the progress of my insurance activation. For weeks I've been trying to get my other device insured with no luck but she was able to assist within a few days working with Tshegofatso Tilotsane. Thank you for your sense of urgency in getting me assisted guys. I truly appreciate it and restoring my faith in Vodacom
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Vodacom's replyOfficial
05 Dec 2020, 15:08 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply05 Dec 2020, 15:08
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team