CT
C T

1 reviews | Active since Nov 2017

12 Dec 2018, 13:42

Great service at Vodacom Cape Quarter

I had the absolute pleasure of being helped by Vanisha at the Cape Quarter Vodacom branch. After a shaky start with the online platforms and customer service channels, Vanisha really turned the experience with Vodacom into a positive one. Super helpful, efficient, friendly and professional. Many thanks!

0
Replies (3)
Vodacom
Vodacom's reply12 Dec 2018, 14:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply12 Dec 2018, 15:01
Official
 Dear Customer, 

We are glad to hear of the service that you received. 

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 

Regards 

Consumer Website Team 

CT
C T's update12 Dec 2018, 15:47
Reviewer Update
Thank you very much for the prompt response and for the positive work environment that is created by recognising the good work of your employees. Kind regards.