mT
mujahied T
1 reviews | Active since Aug 2014
19 May 2015, 18:48
Great service and Great attitude
I recently took my phone to the service centre in Canal Walk, to have them re-instal the data settings. The consultant that helped me was great, he had an amazing attitude and went the extra mile to have my problem solved. He got all my setting re-installed and evem contacted customer service to have my sim re-synched. He also personally went outside the store and waited until the sim synched and the 4G started working.<br> <br> Just want to say thank you for great service and sorting out my internet issues. It is refreshing to receive great service in a country known for bad service from service providers.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
20 May 2015, 10:50Hello mujaahid1989,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply20 May 2015, 10:50
Official
Hello mujaahid1989,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team