JN
Johan N

1 reviews | Active since Oct 2015

29 Mar 2016, 10:59

Great service and dedication

I went to Vodacom to sort out an upgrade and after the first person who helped me managed to royally ***** it up, Terrance at Vodacom Meyersdal helped me immensely. He is professional and a dedicated employee. I just thought I'd let Vodacom know he helped me a few times in the past and he is honestly the best employee at that branch.<br> <br> I needed to do a sim swop and number port for another phone and I went to Vodacom at Mall of the South. The person who helped me, Daniel, went out of his way after a number of issues. There was a big problem at MTN and porting the number proved very difficult and in the end, it took a week. This would normally warrant a complaint but Daniel kept me in the loop and phoned me back constantly with feedback.<br> <br> I appreciated the assistance I was given by both these employees and I hope they get the credit they deserve.

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Replies (1)
Vodacom
Vodacom's reply29 Mar 2016, 11:46
Official
Hello Johan Naude,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team